Legal
Privacy Policy
This policy explains what personal information Krama Mykonos collects through this website, how that information is used, and the choices you have. It describes only the technology this website actually uses.
Krama Mykonos is operated by [COMPANY LEGAL NAME], [REGISTERED ADDRESS]. For any question about this policy or your personal data, please write to [PRIVACY CONTACT EMAIL] or call +30 22890 28788.
Information we collect
You can browse this website without giving us any personal details. We collect personal information only in these situations:
- Reservations. Table bookings are handled by OpenTable. When you book, your details are collected and processed by OpenTable under its own privacy policy; we receive the booking information needed to prepare for your visit.
- Enquiries. If you email or call us — for a reservation, a private event or a general question — we receive the contact details and the content of your message so we can reply.
- Chat assistant. If you use the chat assistant on this website, the messages you type are sent to our server and to our AI provider so that a reply can be generated. Please do not enter payment-card numbers or sensitive personal data in the chat.
- Analytics and cookies. With your consent, we collect anonymous statistics about how the website is used. See our Cookie Policy for the full details.
How we use your information
We use the information above to take and manage reservations, to answer your enquiries, to organise private events you ask about, to operate and improve the website, and to keep the site secure. We do not sell your personal information, and we do not use it for automated decisions that affect you.
Service providers
We rely on a small number of trusted providers who process data on our behalf or as independent controllers:
- Google — website hosting (Firebase Hosting), tag management (Google Tag Manager) and, with consent, analytics (Google Analytics).
- Cybot (Cookiebot) — the consent banner that records your cookie choices.
- Anthropic — the AI model that generates replies in the chat assistant.
- OpenTable — the reservation platform.
- Repuso — the widget that displays guest reviews.
- YouTube (Google) — the video shown on the site, loaded in privacy-enhanced mode.
International transfers
Some of these providers are based outside the European Economic Area. Where that is the case, the transfer is protected by appropriate safeguards, such as the European Commission's standard contractual clauses.
How long we keep it
We keep enquiry emails and booking information only for as long as needed to serve you and to meet our legal and accounting obligations, and no longer than [DATA RETENTION PERIOD]. Analytics data is retained according to the settings described in our Cookie Policy.
Your rights
Under the General Data Protection Regulation you have the right to access, correct, delete or receive a copy of your personal data, to object to or restrict certain processing, and to withdraw consent at any time. To exercise any of these rights, contact us using the details above. You also have the right to complain to the Hellenic Data Protection Authority (HDPA).
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last revised. Significant changes will be highlighted on this page.